This interactive and easy-to-follow workshop builds on the ‘Balanced Scorecard (One) – Understanding and Designing a State-of-the Art Performance Framework’ course and provides delegates with key skills to ensure their organisation gains maximum benefits from their Balanced Scorecard (BSC) and Key Performance Indicators (KPIs). Delegates will learn how to address the most important success factors of BSC implementations such as improving the way performance information is reported, used, and reviewed to inform decision making and performance improvement.
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