Is measurement of benefits in your organisation sporadic and inconclusive? Does your role involve you in improving the measurement—or giving advice to those that do? This session will help your understanding of consistent, practical ways of measuring benefits to provide a solid foundation for benefit-led decision making.
Past Event
Benefits of attending
The day covers the underlying principles of measurement and then gives you the opportunity to practice in a safe environment supported by an experienced practitioner. The practical work centres around the benefit-led decision
making required throughout the change lifecycle. After participating in this session, attendees will be able to:
improve the visibility of benefit information using advanced mapping techniques to clear the ‘excess noise’ which makes measures difficult to identify and track.
select the right benefits to measure
identify useful baseline data.
assist benefit owners to set targets
understand what immediate actions will most improve their measurement activity and contribute to an ongoing improvement plan by using sigma’s BRM Maturity Model
Who should attend?
Project Managers
Programme Management Office Leaders
Benefit Analysts & Facilitators
Change Managers
Course Content:
A focus on the business case
Using a walk-round gallery, an experienced benefits practitioner discusses with you:
the reasons why measuring benefits seems so difficult.
a simple business case format which uses the Benefit Dependency Map (BDM) as a logic model from which all the other information is derived
the same ’logic model’/BDM base extended to other key documents
Refining benefit information to set the stage for measures
In order that the logic is robust and relevant it is worth investing some time upfront to produce a good quality BDM
working from an example ‘draft BDM’ set up on work-shop boards and cards, you will refine areas of the map using decomposition criteria, and weightings.
by reviewing as a group an example of the draft BDM which has been completely refined you will understand the step-change in quality of benefit information that has been achieved, and consider the implications for each section of the business case.
Choosing which benefits to measure
In an ideal world all benefits in a logic model would be measured. In the real world, decisions on which benefits to measure are the norm. This session reviews the relative merits of
identifying key nodes on the BDM
weighting the paths
Setting baselines
Using some of the benefits from the refined BDM as an example, a decision model leads you step by step to the most appropriate baseline for the measures of the benefits. At each step, implications for the other sections of the business case are considered.
Helping benefit owners to set targets
Role play exercises based on a range of information provided:
discussion with the measurement team on the information needed to fuel the discussion with the benefit owners
discussion with the benefit owners on the setting of the targets
An introduction to benefit reporting
The components of the business case provide the basis for your reporting model. You are provided with a flawed dashboard report for review and challenge. Discussion on the implications of the flaws for benefit-led decision making.
Maturity and action plan
The day so far will have given you some very practical insights into important aspects of good quality benefit measurement. In this session we will help you to consider the current quality of the benefit measurement in your organisation using an extract from sigma’s Benefit Realisation Management maturity model. The result will be produced in a bar chart format which will assist your discussions with others in your organisation. We will also help you to start a prioritised action plan for improving the benefit measurement within your area of influence
We are often told that the most difficult part of putting the benefit-led principles into action is influencing others. So our final session concentrates on the WIFM (what’s in it for me?) for
Measurement teams
Programme Managers
Portfolio Managers
Advance briefing for
‘Measuring Benefits’ £195+VAT Download Brochure
Many delegates on the ‘Measuring Benefits’ session have experience in working with benefits but have not previously encountered the disciplined language and toolset for Benefit Realisation Management that sigma recommends. If this is you—take advantage of our virtual meeting offer to bring you up to speed and make sure that you get the most out of the‘Measuring Benefits’ session
sigma
Benefits of attending
The session is run by an experienced benefits expert using ‘gotomeeting’ software. This way of working allows you to share the screen of the benefits expert as they give an overview of an end-to end process for realising benefits — and the impact of the information created. In benefit-led decision making.
This is a dedicated service to your organisation. We advise that no more than 3 delegates should share the briefing . In this way you can both control the pace to suit your needs—and ask any commercially sensitive questions in a safe environment.
The briefing covers:
Benefit-led Decision Making
An overview of a 6 phase end to end process for Benefit Realisation Management
Language
The principles of building and using a Benefit Dependency Map
