Software

Supplier Management

Background

Working with one or more suppliers is becoming a common, if uncomfortable, fact of life. Frequently companies do not have their own software development life-cycle under control and yet are now faced with managing suppliers in addition to their own activities.
 
By the time most of us get involved with suppliers the decision on who to use has already been taken and the contract put into place. So, you may think that it’s too late to have any influence over how the relationship will be managed? This is definitely not the case! Anyone involved in working alongside one or more suppliers has a significant role to play in terms of the success of the on-going relationship.
 
In all customer/supplier relationships there is one organisation that will take control of the relationship, and if it’s not you, it will definitely be your supplier!
 
They already have preferred ways of working which may not suit your needs and the sooner you identify this and manage any required compromise, the more successful your relationship will be.
 
If you want to increase the probability of taking delivery of supplied software on time and within budget, develop plans to manage suppliers, evaluate potential suppliers and apply techniques for tracking and controlling your suppliers then this workshop is for you.
 
 

Course Overview

This course provides you with a method for both evaluation and management of your external suppliers. This will enable you to define an appropriate Supplier Agreement Framework within the context of any existing contractual agreement.
 
We will review industry good practice and various models available to support you. Then we’ll work together through practical exercises to explore how these models can be used.
 
We’ll also explore some of the challenges faced by both the buyer and supplier in putting an effective working relationship in place.
 
 

You will Learn

  • The challenges faced within the buyer/supplier relationship from both points of view
  • Principles of Best Practice of Supplier Management
  • Principles of the Supplier Agreement Management
  • How to recognise and analyse gaps in a supplier agreement
  • How to plan for supplier management
  • How to undertake supplier risk assessment
  • Setting up a mechanism for management and control of your supplier
  • How to undertake acceptance and manage delivery
  • Putting an improvement plan into place
  • Roles and responsibilities within effective Supplier Management
 

Who Should Attend?

This workshop will be useful for any practitioner or manager having an interest in software delivery, system
procurement, assurance or project governance in general:
 
  • project and test managers
  • business sponsors
  • auditors
  • project stakeholders
  • software suppliers
 
As an individual you can attend our public one day courses . As a team, you can learn together and build your own Supplier Agreement Framework.